Refund policy

Right of withdrawal (14 days)

You may withdraw from your purchase within 14 days without giving any reason. The period ends 14 days after the day you, or a person you name other than the carrier, receive the goods.

To use this right, tell us before the period ends with a clear statement, for example an email to Lemartinmailalt@gmail.com. You can use the withdrawal form below, but you do not have to.

If you withdraw, we refund everything you paid, including the standard delivery cost, no later than 14 days after we received your notice. We refund to the payment method you used. We may wait with the refund until we have received the goods back or you have shown that you sent them.

Send the goods back no later than 14 days after you told us, to the return address we give you by email. You pay the cost of sending them back. You are only liable for a loss in value caused by handling the goods more than is needed to check them.

Faulty or damaged orders

If your order arrives misprinted, damaged or wrong, email Lemartinmailalt@gmail.com with a photo within 30 days of delivery. We send a free replacement or refund you in full, and you do not need to send anything back.

This comes in addition to your legal rights. Under Norwegian consumer law you can complain about a defect within a reasonable time after you discovered it, and no later than two years after delivery.

Withdrawal form

(Fill in and send this form only if you wish to withdraw from the purchase.)

To: Martin, Tuftadalen 37, 5265 Ytre Arna, Lemartinmailalt@gmail.com

I hereby give notice that I withdraw from my purchase of the following goods:

Ordered on / received on:
Order number:
Name of consumer:
Address of consumer:
Date:
Signature of consumer (only if this form is sent on paper):